Get Help With Failed Insulation

Step 1 of 2

What do you need help with?

Which insulation is causing the problem?

Tick everything that applies. You do not need to know the technical cause — that is what a survey is for.

External wall insulationRender cracking, damp, bowingCavity wall insulationDamp, cold spots, slumped fillInternal wall insulationCondensation, mould behind boardsSpray foam in the roofLoft or roof insulationA mortgage, survey or sale has flagged the insulationNot sureSomething is wrong since it was installed

How much of your home is affected?

One areaSeveral rooms or wallsThe whole homeNot sure

How was the insulation paid for?

If it was fitted under a government scheme, the repair may be free to you — worth knowing before anyone quotes.

ECO4 government schemeGreat British Insulation Scheme (GBIS)An older government schemeGreen Deal, CERO, Green Homes GrantFree or grant-fundedNot sure which schemeI paid a private installer myselfIt was already there when I moved inI don't know