NAO Report November 2024:98% failure rate revealed

Simple & Transparent

How Insulation Crisis Help Works

We connect homeowners affected by failed government insulation schemes with vetted contractors who can fix the problems. Here's our simple, transparent process.

1. Tell Us Your Problem

Complete our simple online form in just 2 minutes. Tell us about your symptoms (damp, mould, etc.), when insulation was installed, and which government scheme was used (ECO4, GBIS, etc.).

  • No phone calls required
  • Upload photos if you have them
  • Takes 2 minutes
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2. We Find Local Specialists

Our system automatically matches you with up to 3 accredited contractors in your area who specialize in your specific problem (spray foam, cavity wall, EWI, etc.).

  • All contractors fully vetted
  • £5M+ insurance verified
  • ECO4/GBIS failure experience
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3. Contractors Contact You

Within 24 hours, matched contractors will reach out via your preferred contact method (email, phone, or SMS). They'll arrange free surveys at times convenient for you.

  • No pressure sales tactics
  • Free home surveys
  • Typical response: 4-24 hours
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4. Compare Quotes & Choose

After surveys, contractors provide detailed written quotes. Compare prices, scope of work, guarantees, and timelines. Read reviews and check credentials before deciding.

  • Detailed written quotes
  • No obligation to proceed
  • Payment plans often available
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5. Problem Fixed & Guaranteed

Your chosen contractor completes the work to agreed schedule and specification. All work comes with minimum 2-year guarantees. We follow up to ensure you're satisfied.

  • Professional workmanship
  • Minimum 2-year guarantee
  • Quality follow-up

Why Choose Our Service?

100% Free Service

No fees, no hidden costs. We're paid by contractors, never by homeowners.

Vetted Experts Only

All contractors undergo rigorous vetting. Insurance, accreditations, and reviews verified.

No Obligation

Review quotes at your leisure. You're never pressured to proceed if quotes don't suit you.

What We DON'T Do

No Cold Calling

We never sell your details to third parties or spam you with calls.

No Pressure Sales

Contractors who use aggressive tactics are removed from our network.

No Unvetted Contractors

Every contractor is thoroughly checked. We reject 70% of applications.

No Upfront Fees

You never pay us anything. Ever. Service is 100% free for homeowners.

Our Track Record

10,000+
Homeowners Helped
98%
Satisfaction Rate
500+
Vetted Contractors
24hr
Avg Response Time

Common Questions

Ready to Get Started?

Tell us about your problem and get matched with local specialists in minutes.

Get Free Quotes Now

Takes 2 minutes • No obligation • 100% free