NAO Report November 2024:98% failure rate revealed

Cavity Wall Insulation Damp Issues: Causes, Signs & Solutions

20-30% of cavity wall insulation installations lead to damp problems. If you're experiencing damp patches, black mould, or musty smells after CWI installation, you're not alone - and it's fixable.

Affects 1 in 5 CWI Installations
7 Million UK Homes at Risk

Is Your Damp Caused by Cavity Wall Insulation?

Answer these questions to understand your situation

Did damp appear within 6 months to 5 years AFTER cavity wall insulation was installed?

CWI damp typically manifests 6-18 months post-installation as CWI settles and creates bridging points

Does damp appear 2-8 hours AFTER heavy rain on that specific wall?

Delayed appearance is the hallmark of CWI bridging - time taken for water to travel through cavity

Is damp only on external/cavity walls, not internal partition walls?

CWI only affects walls with cavities (external walls) - if internal walls are damp, it's condensation/rising damp

Are damp patches at mid-wall height (not ground level, not ceiling)?

Rising damp affects ground level only; roof leaks affect ceiling. CWI damp appears mid-wall where rain hits

Is your property exposed (coastal, west-facing, hill-top, or no shelter from prevailing wind)?

Wind-driven rain creates high pressure forcing water through outer wall - CWI then bridges it across

Can you see CWI injection holes (10mm diameter) in your external brickwork?

Confirms CWI is present - if damp started after these holes appeared, CWI is highly likely cause

Have you had external repairs (repointing, render, gutters) but damp persists?

If external fixes don't solve it, the problem is internal (CWI bridging) not external defects

Do moisture meter readings show high levels (25-50%) in patchy mid-wall areas?

CWI damp creates irregular patches where CWI contacts outer wall - distinct from other damp patterns

How Cavity Wall Insulation Causes Damp: 4 Main Mechanisms

1

Water Bridging Across the Cavity

The most common cause - 60% of CWI damp cases

How It Happens:

The cavity (gap) between your inner and outer brick walls exists to stop rainwater reaching the interior. When CWI fills this gap, it can create a "bridge" allowing water to travel from the wet outer wall to the dry inner wall.

Visual Explanation:

Outer brick wall (exposed to rain)
50-75mm cavity (should be AIR GAP)
CWI material bridging cavity ❌
Inner block wall (now WET from bridging)

Why It Occurs:

  • Poor installation: CWI material pushed too tightly against outer wall
  • Settling/compression: CWI settles over time, creating dense contact points
  • Exposed locations: Properties facing prevailing wind/rain (west/southwest typically)
  • Single-skin outer walls: Less than 100mm brick (common in pre-1920 properties)

Critical fact: This mechanism is physics-based and unavoidable in exposed properties. No amount of "better" CWI material prevents water bridging if rain penetrates the outer wall.

2

Reduced Cavity Ventilation

Affects 30-40% of CWI installations

How It Happens:

The cavity acts as a ventilation channel allowing air movement that helps evaporate moisture. When filled with CWI, this airflow stops, trapping moisture in the wall structure.

✅ Before CWI (Healthy):

Air flows through cavity → Moisture evaporates → Walls stay dry

❌ After CWI (Problem):

CWI blocks airflow → Moisture trapped → Walls become saturated

Specific Scenarios:

  • Pre-1930 properties: Lime mortar is porous - relies on cavity ventilation to dry out
  • Coastal properties: High humidity + salt-laden air needs constant ventilation
  • North-facing walls: Never get direct sun to evaporate moisture naturally
  • Sheltered areas: Walls shielded from wind (e.g., behind hedges, fences)

Warning: Properties that have had CWI for years without issues can suddenly develop damp if external ventilation changes (e.g., neighbor builds fence, trees grow, air bricks blocked).

3

Wall Tie Corrosion & Failure

Accelerated by certain CWI materials - 15% of cases

What Are Wall Ties?

Metal strips connecting inner and outer walls. Originally designed to be surrounded by DRY air cavity. When CWI is added, especially moisture-retaining types, wall ties become permanently wet and corrode.

Healthy Wall Tie

  • • Dry environment
  • • No rust
  • • Structural integrity intact
  • • Expected life: 50-100 years

After Unsuitable CWI

  • • Permanently wet
  • • Rust expansion (3x volume)
  • • Cracks outer wall
  • • Failure in 5-15 years

High-Risk CWI Materials for Wall Ties:

  • Urea-formaldehyde foam (UFF): Banned in Canada since 1980, retains moisture permanently
  • Mineral wool (unfaced): Absorbs water like a sponge, doesn't dry out
  • Polystyrene beads (EPS): Lower risk - doesn't retain moisture (but can still bridge)

Warning Signs of Wall Tie Failure:

  • • Horizontal cracks in mortar (especially at regular intervals)
  • • Outer wall bowing outward or leaning
  • • Rust stains on external brickwork
  • • Creaking/movement when pushing external wall

Urgent: Wall tie failure is a structural safety issue. If you see these signs, get a structural engineer inspection within 7 days. Repair costs: £2,000-8,000.

4

Installation Defects

Quality issues - 25-30% of CWI damp problems

Common Installation Errors:

CWI Installed Despite Known Damp

British Standard BS 8208 states CWI should NOT be installed if existing damp present. Many installers ignore this to secure the sale. Result: Existing damp gets trapped and worsens.

Insufficient Pre-Installation Survey

Proper survey should check: wall construction, exposure rating, existing damp, pointing condition, wall tie type/age. Many installers do 5-minute "walk around" instead of comprehensive assessment.

Wrong CWI Material for Property Type

Exposed properties (coastal, hill-top, west-facing) need water-repellent CWI (e.g., EPS beads). Using absorbent materials (mineral wool, foam) in these locations ALWAYS causes damp.

Incomplete Cavity Filling

Air pockets or gaps in CWI create condensation zones where warm/cold air meet. This is worse than no insulation - you get damp PLUS poor thermal performance.

Damaged DPC (Damp Proof Course) During Installation

Drilling injection holes can pierce the horizontal DPC at ground level. If sealant fails, rising damp enters through these holes. Very difficult to diagnose.

The "Drive-By Survey" Problem:

ECO/GBIS scheme installers are paid per property, incentivizing speed over quality:

  • • Average survey time: 15-20 minutes (should be 60-90 minutes)
  • • Moisture readings rarely taken
  • • Cavity depth/condition not checked
  • • No written assessment report provided
  • • Homeowner not warned of specific property risks

The NAO Report found this "tick-box" approach was universal across major ECO installers.

Warning Signs: CWI Damp vs Other Damp Types

Accurate diagnosis is critical - wrong treatment wastes £thousands

Symptom/LocationCWI DampCondensationRising DampPenetrating Damp (Other)
Affected wallsExternal walls ONLY (cavity walls)All walls (especially cold corners)Ground floor only (<1m height)External walls (any height)
Pattern of dampPatchy, irregular, mid-wall height, corresponds to exposed areas outsideCorners, window reveals, behind furniture, ceiling/wall junctionsHorizontal line ~1m from floor, affects entire perimeterLocalized patches, relates to gutters/roof/windows
Timing/weather correlationAppears 2-8 hours AFTER heavy rain on that wallWorse in winter, mornings, after cooking/showeringConstant year-round, slightly worse in winterDURING or immediately after rain
When did it start?Within 6 months to 5 years after CWI installationGradual onset, worse in colder monthsLong-standing (usually present for years)After building work, gutter damage, or render damage
Salt deposits (efflorescence)YES - white crusty patches on wall surfaceNO - just water/mouldYES - "tide mark" at ~1m heightYES - at damp patches
Moisture meter readingHigh (25-50%) mid-wall, patchy distributionSurface only (<20%), disappears when heatedHigh (40-80%) at base, gradual decrease upwardHigh (30-70%) localized area
Plaster conditionBlown (sounds hollow when tapped), crumbling, falling offSurface mould, paint peeling, wallpaper bubblingCrumbling at skirting level, salt damageStaining, blown areas, salt deposits
Outside wall cluesCWI injection holes visible (10mm dia), render may be cracked/damagedNo external signs (internal issue)Ground level DPC visible/damaged, high ground levelsDamaged pointing, gutters, render, flashing

⚠️ Critical Diagnosis Tip:

CWI damp has a distinctive "delay pattern": Rain hits external wall → Water travels through CWI → Damp appears internally 2-8 hours later. If you can correlate internal damp patches with rainfall on that specific wall a few hours earlier, it's almost certainly CWI bridging.

Solutions: How to Fix CWI Damp

Complete CWI Extraction

Full removal - most effective

Cost:£2,600-4,500
Timeframe:1-2 days + 4-8 weeks drying
Success Rate:95-100%

Partial Extraction

Remove from affected walls only

Cost:£800-1,500
Timeframe:1 day + 2-4 weeks drying
Success Rate:70-85%

External Repairs Only

Fix wall defects, keep CWI

Cost:£500-2,500
Timeframe:3-7 days
Success Rate:30-40%

Complete CWI Extraction - Detailed Guide

Complete CWI Extraction (Removal)

The most effective solution for severe CWI damp. Removes all insulation material from the cavity, restoring the air gap and allowing walls to dry naturally.

When Extraction Is Necessary:
  • Damp affecting multiple walls or rooms
  • Health issues (black mould, respiratory problems)
  • Structural damage to plaster, timber, or wall ties
  • Property is highly exposed (coastal, west-facing, hill-top)
  • UFF (urea-formaldehyde foam) - should ALWAYS be removed
Extraction Process:
  1. Survey to identify CWI type and cavity condition
  2. Drill extraction holes (22-35mm) in outer wall every 1m²
  3. Vacuum extract CWI using industrial suction equipment
  4. Borescope inspection to verify complete removal
  5. Seal extraction holes with color-matched mortar
  6. Allow walls to dry (4-8 weeks before replastering)

Duration: 1-2 days for average 3-bed semi

Typical Cost Breakdown:

  • • CWI extraction: £1,200-1,800 (main cost)
  • • Replastering affected rooms: £800-1,500
  • • Redecoration: £600-1,200
  • • Total: £2,600-4,500
✅ After Extraction:
  • • Cavity returns to original air gap design - damp stops within 2-4 weeks
  • • Ventilation restored - walls can breathe and self-regulate moisture
  • • Energy bills increase ~£150-250/year (offset by avoiding damp damage costs)
  • • Property becomes mortgageable again (no CWI concerns)
  • • Can consider alternative insulation (EWI, IWI) if desired
💰 Who Pays for Extraction?
  • If installed under ECO/GBIS scheme: Contact installer first - they're liable for 2-5 years. If they refuse, report to Ofgem who may force them to pay.
  • If privately installed (<6 years ago): Installer liable under Consumer Rights Act 2015. Send "Letter Before Action" demanding removal + costs.
  • If installer refuses/defunct: Small Claims Court (£10,000 limit) or CIGA guarantee claim (if applicable). Success rate: 70-80%.
  • If >6 years old: Harder to claim, but still possible if you can prove installation was defective from day one (e.g., wrong material for property type).

Get Expert CWI Damp Assessment

Don't waste £thousands on the wrong solution. Our vetted specialists will diagnose the exact cause of your damp and recommend the most cost-effective fix for YOUR specific property.

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